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Old Town Bank is dedicated to protecting your personal identification. We use the best available technology and we train all of our staff to practice sound data protection procedures.

Protect Yourself Against Identity Theft
Identity theft is on the rise. Identity theft is a federal crime in which someone wrongfully obtains and uses your personal information in a fraudulent manner.
To minimize your risk, we recommend taking the following precautions:

• Shred or otherwise destroy account statements, canceled checks,
   pre-approved credit card offers or any material containing your personal    information.
• Provide your social security number only when necessary and only in instances
   where you know who is receiving the information and how it is intended to be
   used. Never print your SSN on checks.
• Do not place credit card or driver’s license numbers on your checks.

• Carry only identification, bank and credit cards that are necessary. Do not write
   down PINs. Commit them to memory.

• When using Automated Teller Machines, always be aware of your surroundings
   and block the view of anyone who might observe your PIN being entered.

• Password-protect your credit cards. Select a password or PIN that does not
   contain obvious or easy to obtain information, such as your birth date, phone
   number, etc.

• Report lost or stolen checks or credit cards immediately.
• Do not leave outgoing mail in your mailbox. Remove incoming mail as soon as
   possible. If you are going out of town, have the U.S. Postal Service hold your

Every year you should contact the fraud departments of the three major credit reporting agencies for a copy of your credit report. It may cost a nominal fee but is well worth the expense. The three major credit reporting agencies are:

Equifax: 1-800-685-1111
Experian: 1-888-397-3742
TransUnion: 1-800-916-8800

Helpful Identity Theft Websites

Electronic Communications
Today electronic communications (emails) have become a widely used method of communication. Unfortunately, as a result, e-mail has also become a primary target for fraud.

Please be aware that Old Town Bank will never:

• Send e-mails that require you to enter personal information directly into the
• Send e-mails threatening to close your account if you do not take the
   immediate action by providing personal information.
• Send e-mails asking you to reply by sending personal information.
• Send e-mails requesting you to enter your User ID, password or account
   numbers into an e-mail or non-secure webpage.

If you ever have a question or receive a suspicious e-mail relating to any Old Town Bank account, please contact us immediately at 828-456-3006. We will be happy to help in any way we can.

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